How to communicate during an event
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This guide will run you through various functionalities and options which you can use to engage with other participants in an event.
What are the options?
Notifications
You will be notified if you have a private message from an individual, if a wall post is added to your profile or if you have a response to a question you may have asked, by a bell icon showing a red exclamation label appearing in the bottom right hand side of your screen.
Click on the bell icon to view your notifications in a popup box, which will take you straight to your profile messages or to chats.
You may also receive email notifications. You can switch these on or off in your profile.
Wall Posts
You can also post ‘public’ messages on a user's wall.
Public posts may be viewed by other users looking at that same profile.
Private Messages
You can send and receive secure, private messages with other users just like you would use email. Click on the envelope icon on their profile and fill in the message and a subject.
You can also attach and send files this way by clicking attach and adding a file from your desktop.
Video Chat
If video chat is activated in your event you may receive a video chat request, a notification will appear inviting you to chat. If you want to join the video chat, click on the notification to be taken to it. You can use this area as text chat if required.
Chats
You can send a live chat request to another user by clicking on the live chat icon on their profile. You will be asked to click on the chat window to open it and this will take you to the chats tab in your profile where you can then chat with the user.
If you have multiple chats taking place with user's you will see them listed at the top of the screen so you can move between chats easily and they will stay active.
Chats are in a thread format so you can keep comments grouped together under one chat topic.
You may delete your own comments if required.
The chat posts are viewable by any other user you invite in.