How to enable and use recommendations
We’ve moved! This knowledge base is no longer updated as of 4th February 2021. Please make sure to use our new training & support centre which includes the most up-to-date knowledge base with new layout, features, guides and support. See our update.
Discover how participants can use recommendations to be taken to specific areas of interest in the event.
Instructions
Users may now be presented with recommendations of where to go when they login to an event. These recommendations will be based on information they have provided during registration. So if a user has expressed an interest in a particular subject, course or job, you can recommend that they visit the booth in which all that information is contained.
The user can select their recommended area to visit from the drop down, select an alternative area to visit or close down the box and go to any area they wish. Recommendations only display in the lobby and on initial login after which they move to the Settings widget where the user can access them.
How to enable recommendations for your event
To activate use of recommendations go to 'Update Content > Site / Registration' and select Yes in the Enable Area Recommendations field. Below that are two further fields which are the Primary and Secondary Recommendation fields. Your registration fields will display in the dropdowns for you to select from. You can use one or both of these. You may also alter the text that displays in the recommendation windows and if your environment offers guest access as well as registered users access you may set up guest text and areas to recommend.
You must then go to 'Stands > General' and add in the recommendation tags for each individual booth.
Please note this feature is not available in mobile.